Delivery

Shipping and tracking:

Once your order is processed and payment received, our packaging division will prepare the products for shipping. You will receive a confirmation email on the day the package is sent, which will contain the “Colissimo” identification number of the package. With this identification number you can check the location of your package on the French Post website at the following address http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN

Delivery (with French Post) :

In France, your package is delivered within 2-4 working days. In case you are not present to receive the package and/or the packaging is too big to fit in the mailbox, it will be transferred to the post office in your area code, and the notification and instructions for collecting the package will be placed in your mailbox. If the package is not collected in 15 days then it will be returned to us.

Outside France, the package can be delivered in 4-8 working days depending on the location. You must sign to receive your package. In case you are not present to receive the package and/or the packaging is too big to fit in the mailbox, it will be transferred to the post office in your area code, and the notification and instructions for collecting the package will be placed in your mailbox. If the package is not collected in 15 days then it will be returned to us.

Notice: Shipping costs displayed on the “Shopping Cart” page are calculated by default and displayed for informational purpose only. The final and actual shipping cost will be displayed at the order confirmation page.